Resources

Connections

Mortgage clause and fees, websites and phone numbers, leadership contact information, and more quick-reference facts to help you when you need support.

Recast-Flyer

Need to recast a Cardinal-serviced loan? Here are the basic, general requirements to recast a loan and submit your request.

Broker FAQs

Adding Credit Service Provider Credentials

Self-Service Forms

Self-service is the best service! Updating your information is easier than ever thanks to these self-service forms. Simply complete the form you need and our Broker Support team will process your request.

Guidelines

Lending Guide

Your go-to guide for how to do business with Cardinal Financial.

GSE & Government Guidelines

Training

Octane | Disclose Recording

Octane | Submit Recording

Submit Best Practices | Recorded

CFWholesale Youtube

BorrowSmart Training | Wholesale

Octane Express Guide

Octane Core Training Video Series

Please access the Octane Core Training Video Series | Module Inventory.
The inventory list will provide a link for each module along with a short description of each.

Octane Underwriting Training Video Series

Please access the Octane Underwriting Training Video Series | Module Inventory.
The inventory list will provide a link for each module along with a short description of each.

Matrix

Third Party Origination Overlay Matrix

Your high level summary of Cardinal exclusions.

Manufactured Home (MH) Comparison Matrix (Internal Use Only)

Student Loan Repayment Calculation Matrix

Rental Income Matrix

Policies

Third Party Origination Lock Policy

The essential guide for locking loans in Octane with Cardinal Financial Wholesale.

Escrow Holdback Policy & Procedures

The escrow holdback request guide you never knew you needed.

Compliance Loan Exception Policy

Compliance Natural Disaster Operations Policy

Handling a Freddie Mac BorrowerSmart Loan Procedure

Product Snapshots

Third Party Origination Snapshots

The product snapshots provide information about the loan programs offered by Cardinal Financial.

Community Lending Resources

Handling Community Lending Programs and Products

Job Aids

Third Party Origination Appraisal Dispute Form

Customer Guide for Accessing Tax Transcripts

Registering Loans with the Illinois Anti-Predatory Lending Database

Handling the Homeowner's Association (HOA) Documents

CEMA Worksheet

Obtaining Prior Approval on VA Loans

Checklists for HOA Certification

HOA Questionnaires

Octane

Construction & Renovation

Disclosure Preparation

Submittal Preparation | Resubmittal

Closing Disclosure Process

Additional